U

VP of Customer Service and Client Onboarding

UZIO Technology Inc
Full-time
Remote
United States
Customer Experience

UZIO is the industry’s first AI-native HR, Payroll, and Benefits platform, designed specifically for mid-sized businesses employing hourly workers in compliance-heavy industries like healthcare, retail, and cannabis. Our mission is to automate 50% of HR tasks through intelligent digital workers—so HR teams can focus on people, not paperwork.

We are seeking a strategic and hands-on VP of Customer Service and Client Onboarding to lead our post-sale customer experience. This leader will be responsible for designing and scaling a world-class support and onboarding function, selecting and implementing best-in-class tools (CRM, helpdesk, analytics), and building a high-performance team that ensures customer satisfaction, retention, and time-to-value.