Instacart is hiring one Customer Experience (CX) Supervisor dedicated to our Ads Pillar. In this role, you’ll lead a team of CX Specialists to deliver exceptional advertiser and partner support, leveraging data insights and operational improvements to continuously raise the bar. As a CX Supervisor, you’ll be responsible for overseeing daily operations, advocating for our advertisers and agencies, reviewing ad content to ensure compliance and quality, driving performance excellence, and fostering the development of your team.
The role is eligible to work remotely with the following working hours:
If you’re ready to lead with impact and inspire a culture of customer excellence, this is your opportunity to make a difference!