We are seeking an experienced and results-driven Manager of Customer Delivery to lead our Customer Implementation and Enrollment teams. This role is critical to executing our onboarding strategy, accelerating time-to-revenue, and ensuring exceptional customer experiences.
You will oversee the full customer onboarding lifecycle—from implementation and training to device deployment and software integrations. This includes managing both standard and complex onboarding initiatives such as government client integrations, ISV partnerships, and customer migrations. You’ll also own key operational functions related to hardware provisioning, inventory oversight, and site equipment management.
This role requires strong leadership in the payments industry, operational oversight, and a collaborative mindset to drive improvements across the onboarding process.