We're seeking an entrepreneurial Support Manager to build and lead our customer support function from the ground up. This is a unique opportunity to shape the support experience for our rapidly growing user base while establishing scalable systems and processes that will serve as the foundation for years to come.
As our first dedicated support hire, you'll wear multiple hats – architecting support infrastructure, managing day-to-day customer interactions, and driving automation initiatives to maximize efficiency. This role is perfect for someone who thrives in ambiguity, loves building something from scratch, and wants to be as close as possible to our customers.