As our Customer Operations Lead, you’ll be the strategic and analytical partner to our Implementation, Customer Success, and Support teams. You’ll own the systems, processes, and data infrastructure that enable us to onboard customers efficiently, drive product adoption, and deliver a consistent, high-quality support experience.
Your work will ensure we scale effectively by streamlining workflows, building automated solutions, and surfacing insights that inform decisions across the customer lifecycle. If you’re passionate about making systems smarter, helping teams work more effectively, and using data to solve real problems — this role is for you.