Trustpair is looking for a Strategic Customer Success Manager dedicated to our fast-growing North American client portfolio. Joining our NYC team, you'll also be part of our Customer Department (10+ people in Europe today) to ensure the satisfaction and success of our strategic accounts. Our new Customer Success Manager will handle an interesting range of clients within complex, Enterprise organizations in the US.
As a Customer Success Manager at Trustpair, your mission will be to ensure a seamless experience with our platform from the very beginning and help our clients gain value from Trustpair long term.
Reporting to our Customer Experience Project Manager, you'll be part of a highly dynamic and motivated team who will help and support you in developing your knowledge and skills.
This position is open to candidates based in NYC or in the East Coast, with at least one full week in office required per month.