We’re looking for an AI Implementation & Onboarding Lead who moves fast, thrives in ambiguity, and loves working directly with customers. You’re the kind of person who can parachute into a firm, understand their messy legacy workflows, and turn uncertainty into a working AI deployment—fast.
You’ll be the bridge between our product and the firms we serve. You’ll guide them from first access to full activation—designing onboarding plans, training users, and embedding AI workflows that feel like second nature. You’ll know how to earn trust, unblock adoption, and make sure every customer feels like they have a 50-person AI team working behind them.
As one of the first hires in this function, you’ll co-own the customer experience with product, ML, and support. You’ll shape what “AI-ready” looks like inside firms—and help us build repeatable playbooks that scale.