Fraud Analyst, FinTech

ABOUT US

Here at MVB, our company culture defines the environment in which Team Members thrive. Our culture impacts a wide range of elements, including our purpose, values, expectations and goals that support growth and engagement – it is the secret sauce of our organization!

Our values live at the core of all that we do – Trust, Commitment, Teamwork, Adaptive, Respect, Love and Caring are our foundation for success. We are committed to fostering an environment focused on diversity, equity and inclusion, and we welcome Team Members from all walks of life. Join Team MVB today!

MVB Financial Corp. (“MVB Financial” or “MVB”), the innovative financial holding company of MVB Bank, Inc., is publicly traded on The Nasdaq Capital Market® under the ticker “MVBF.” Through its subsidiary, MVB Bank, Inc., (“MVB Bank”) and the bank’s subsidiaries, MVB provides services to individuals and corporate clients in the Mid-Atlantic region, as well as to Fintech, Payment and Gaming clients throughout the United States. For more information about MVB, please visit www.mvbbanking.com.

 This role can be based remotely.

Candidates must reside in one of the following states: West Virginia, Virginia, Texas, Florida, Ohio, Pennsylvania, Maryland, Washington D.C., New York, New Jersey, Arkansas, Alabama, Arizona, Delaware, Indiana, North Carolina, Georgia, or South Dakota. 

ABOUT THE ROLE

• The Fraud Analyst, FinTech position works through daily reporting to identify cardholder activity that is “Unusual” to the bank’s expectations of the program in question, specific to suspicious activity monitoring. This role will flag accounts with suspicious behavior and alert the Monitoring and Oversight Team within the Fintech Department of incidents in accordance with the bank’s procedures. Additionally, this role will report department activities to the Monitoring and Oversight Manager as well as other designated team members as applicable, on a regular basis.

WHAT YOU’LL DO

• Investigates alerts from a variety of fraud report types. Compares the activity from the generated alert to the account details and transactional activity to determine if the activity is unusual and requires further review.
• Reviews cardholder accounts using processor systems, internal search tools, web searches, and queries to research the programs attributes and transactional activity.
• Clears or blocks the account for documentation request, notes the account, and follows up on all blocked accounts until resolution in accordance with bank procedures.
• Completes Unusual Activity Referral forms and submits them to FinCrime Unit according to department procedures.
• Monitors department email inbox and responds to customer documentation submissions and inquires.
• Places outbound and receives inbound customer calls regarding MVB fraud blocked accounts.
• Identifies and recommends new and existing reports change requests related to the monitoring process by evaluating trends and needs of individual programs as it relates to the detection and prevention of money laundering and fraud.

EDUCATION & WORK EXPERIENCE

• • Associate degree or an equivalent combination of training and experience required.
  • 0-2 years of experience in the banking or financial services industry.

   

  Preferred Qualifications: 

  • An undergraduate degree in a related field or an equivalent combination of training and experience.
  • 1-2 years of experience dealing with Credit or Debit card fraud.
  • Strong working knowledge of Fraud and AML rules.
  • Independent critical reasoning.
  • Excellent verbal, written, and interpersonal communication skills.
  • Team player, able to work effectively in a team-fostered, multi-tasking environment.
            Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook

BENEFITS AT MVB

MVB Financial Corp., (“MVB”) offers an excellent selection of benefits for regular, part-time and full-time Team Members, including:

• Medical, Dental and Vision Insurance
• Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
• Short- and Long-Term Disability Plan
• Group Life Insurance
• 401K Salary Deferral Plan
• Wellness Program
• Education & Tuition Expense Reimbursement
• PTO and Unique Vacation Purchase Program
• Nationwide Pet Insurance Coverage

#LI-Remote

We encourage you to submit an application even if you haven’t performed every job duty listed above, as your skills may be transferable. MVB is looking for ambitious individuals with related knowledge, understanding and abilities who are willing to learn and grow. What we care about most is allowing you to develop and, in return, you help us become a stronger, more diverse and well-rounded organization.