BILL is seeking a visionary and strategic leader to serve as our Director, Voice of the Customer. In this role, you will own the end-to-end customer feedback journey, championing the voice of the customer (VoC) and transforming feedback into actionable insights that will contribute to enhancing our products, services, and customer experiences.
As a key cross-functional leader, you will drive initiatives that ensure our customers are at the center of everything we do, leveraging data, collaboration, and innovation to deliver meaningful outcomes.