C

Director of Customer Experience Strategy & Operations

Claroty
Full-time
Remote friendly (New York City, New York, United States)
United States
$200,000 USD yearly
Customer Experience

Claroty is looking for a highly driven, analytical, and strategic professional to lead our Customer Experience Strategy & Operations. This role serves as the right hand of the Chief Customer Officer and a key enabler for CX leadership. You will be responsible for transforming data into strategic insights, optimizing operational excellence across the CX organization, and ensuring executive-level visibility and impact.

You’ll lead one direct report at first and serve as a business partner to CX VPs.

*** This role follows a hybrid work model, requiring on-site presence at our New York office several days per week. ***