- Leads market-level execution of Ascension’s Consumer Experience (CX) strategy, aligning system-wide CX goals with local strategic priorities and operations
- Serves as the key connection point between system strategy and market execution, representing local needs in enterprise conversations and translating system innovations into market impact
- Drives transformative change, accountability, and performance for all CX functions across the market.
- Collaborates closely with Market CEOs, COOs and senior leadership in a highly matrixed environment, requiring strong communication and influence skills- Builds cross-functional relationships to embed CX as a core driver of strategic and operational outcomes