Q

Customer Care, AI Automation & Content Writer (Contract)

Quince
Full-time
Remote
United States
$35 - $40 USD hourly
Customer Experience

We are seeking an AI Content Creator to drive continuous improvement and refinement in our AI-driven platforms and systems, with a focus on enhancing efficiency, accuracy, and customer experience across multiple channels. This role will require a combination of analytical, strategic, and hands-on technical expertise to implement and optimize generative AI and automation processes. Currently, Quince utilizes the contact management tool Gladly and AI automation is built through their internal tool called Sidekick.