This person will be a specialist for supporting Disguise projects across our customers in the Live event sector.
The Technical Services Specialist (Live event) will primarily support MSG Sphere in Las Vegas which requires in-depth understanding on various Disguise workflow including sock puppet, DMX, SLC, Notch and Renderstream.
This person will collaborate alongside Disguise’s support specialists, software developers, hardware technicians, third-party vendors, and most importantly, the customer - ensuring in-house and visiting projects are delivered successfully; with minimal disruption and exceeding their expectations. The Technical Services Specialist will be experienced at collaborating with internal and external stakeholders.
The Technical Services Specialist will need to be based in Las Vegas but also be required to travel on the global project demand. Both domestic and international travel is required (roughly once a month), and sometimes at short notice, where you will be onsite at the client for roughly for 1-2 weeks per project
This person will play a pivotal role at Disguise as the gateway between our technology, the customer and their audience's visual experience.