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Strategic Customer Success Manager

AppFolio
Full-time
Remote
United States
$114,000 - $143,000 USD yearly
Customer Success

The Strategic Customer Success Manager (SCSM) will ensure our top clients achieve their business objectives and derive maximum value from our platform. Establishing yourself as a trusted advisor, you will leverage deep industry knowledge and strong relationships to drive customer satisfaction, retention, and growth. The SCSM will partner closely with a Technical Account Manager (TAM) to deliver customized solutions that address our clientsโ€™ objectives and challenges.