Are you an operations leader with a passion for building and leading high-impact teams? We’re looking for a Senior Director of Operations to take ownership of our operations and drive efficiency, compliance, and process excellence.
In this high impact role you will lead critical functions including front line customer support, escalations, disputes and chargeback processing, and back-office risk operations. As our company scales rapidly, your leadership will be essential in ensuring smooth, effective, and customer-centric operations.
We need a proven, hands-on operations expert with exceptional critical thinking and executional rigor, and a business owner mindset. Reporting directly to the VP of Risk and Operations, you’ll have the opportunity to shape the future of our operational infrastructure and make a significant impact on our business.