Senior Customer Success Manager

Our Customer Success team works proactively and prescriptively to help customers get the
most value from their investment in security and privacy by establishing long term
relationships and acting as trusted advisors to our customers.

The Customer Success Manager guides customers through established best practices by
demonstrating an understanding of their structure and needs while guiding them throughout
their 1Password lifecycle working closely with Onboarding and Account Executives This
individual acts as the customer champion and advocate, helping increase awareness of
customer needs and priorities. Customer retention is a key focus for this team member,
supporting our customers in seeing the value of their investment with 1Password, and driving
towards their adoption goals through proactive and reactive customer engagement.

This is a remote opportunity within Canada and the US.