Senior Customer Success Manager

Ontra is seeking a Senior Customer Success Manager to join its growing Customer Success team. 

Due to client needs, we are currently only hiring candidates based in the United States for this job, with a strong preference for candidates in the Greater New York City area. The position also requires occasional travel to meet with customers and attend industry events up to 15% of the time.

Reporting to our Manager, Customer Success, you will be responsible for promoting the adoption of our innovative SaaS solutions, Insight and Atlas, with our enterprise-level customers in the financial services industry. You will advocate for our customers to ensure they can achieve positive business outcomes throughout their partnership with Ontra. Proactive, energetic, and self-driven, you will strive to understand our customers and work to be a trusted partner so that companies stay and grow with Ontra.