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Senior Customer Success Manager

Ontra
Full-time
Remote
United States
$96,800 - $135,200 USD yearly
Customer Success

Ontra is seeking a Senior Customer Success Manager to join its growing Contract Automation team!

Reporting to our Managing Director of Customer Success, you will serve as an expert in customer retention, lawyer management, and Ontra’s Contract Automation solution. You will act as a client advocate to ensure that our customers are able to achieve positive business outcomes throughout their partnership with Ontra. Proactive, energetic, and self-driven, you will strive to understand our customers within the asset management and financial services industries and work to be a trusted solutions-based partner so that customers stay and grow with Ontra.

This is a great opportunity for someone who has an innate ability to communicate with others, and an interest in working with top private equity firms and asset managers using industry-leading legal solutions.