We’re hiring a Product Manager to join our Trust & Safety team. As our PM, you’ll lead efforts to make sure every Chime member who faces a transaction issue—whether it's fraud or a billing error—can quickly and confidently get their money back. You'll craft member experiences that feel effortless, even when things go wrong, while building systems that help Chime handle disputes efficiently at scale.
Disputes aren't just support tickets—they impact real people trying to pay rent, buy groceries, or protect their hard-earned money. You'll help shape policies and tools that balance compliance, fraud prevention, and compassion. The stakes are high, and so is the opportunity to build trust with every resolution.