The Trust and Safety Operations team is focused (ok, maybe obsessed) on scaling Roblox’s Operations organization and transforming our customer experience through our multi-year vision and strategy execution.
You will be reporting to the Senior Director of Trust & Safety Operations, specifically focused on Critical Harms. The Critical Harms Operations team oversees all of the human content review for all of Roblox’s global players, developers, and advertisers for high risk policies. This position is critical to understanding and reporting on the operational performance of the Critical Harms Operations and Product organization. You will help the Senior Director identify opportunities to improve operations and engage with the Data Science teams to launch and track experiments to enhance all aspects of operational execution and data-driven decision-making.