The Onboarding Manager leads a team of Onboarding Specialists that focus on providing a positive and seamless experience for new broker and policyholder customers. Onboarding involves managing the entire process, from application through successful implementation, providing essential information, support, and guidance to facilitate a smooth transition. The team will be responsible for building strong relationships with new partners, clients, and internal teams, addressing inquiries, and ensuring compliance with state regulations and requirements.
The Manager fosters an environment that motivates the team to make impactful decisions and contributes to achieving Sales goals.