Leave Policy Program Technician

The NC Department of Adult Corrections is seeking a Human Resources Technician I to join the DAC Human Resources Division in Raleigh. This position provides crucial support to the department's leave and benefits programs while also assisting as a liaison between the central benefits team and external customers. This is an opportunity to learn about or expand upon essential HR functions, ensuring employees receive timely and accurate support. The ideal candidate will be a proactive, organized, and effective communicator, comfortable with managing multiple tasks and projects.

Responsibilities include, but are not limited to: 

• Assisting the primary Health Benefits Representative with daily tasks and serving as a key backup for benefits and leave programs
• Assisting with special projects, including reviewing and distributing reports to internal and external customers
• Serving as a liaison, facilitating communication and support between the central benefits team and external customers
• Processing and maintaining confidential personnel records, including FMLA and other leave documentation
• Providing accurate guidance to employees on leave, separation, and benefit processes
• Assisting with the maintenance and reconciliation of employee leave data in spreadsheets and other systems

This position is pending reclassification.

This is a full-time position (40 hours per week) with State Benefits.

This position is eligible for a flexible/hybrid telework schedule under the State of NC Telework Program. 

Note to Current State Employees: State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

• Documented experience of proofreading and utilizing office technology to compose correspondences, reports or materials
• Ability to establish and maintain effective working relationships with others; handle confidential matters with tact and discretion; to express ideas clearly and concisely; to exercise good judgment in analyzing situations and making decisions within area of responsibility; able to learn and apply rules, procedures, and practices for various human resources management activities or personnel actions

Some state job postings say you can qualify by an "equivalent combination of education and experience."  If that language appears below, then you may qualify through EITHER year of education OR years of directly related experience, OR a combination of both.  
See https://oshr.nc.gov/experience-guide for details.

Associate’s degree, typically in Human Resources from an appropriately accredited institution or relevant field and no years of experience required
OR
High school or General Educational Development (GED) diploma and 2 years of progressive experience in Human Resources

Come Join Us to Make a Difference!

Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry. 

The Division of Human Resources plays a crucial role in ensuring that the North Carolina Department of Adult Correction has a robust and skilled workforce. The division provides comprehensive personnel services to all divisions/units throughout the department. Central HR handles a wide range of responsibilities related to staffing and recruitment, benefits, policy administration, classification and compensation, organization development, data & analytics, performance, employee relations/equal employment opportunities, and safety administration. By effectively managing these functions, the division helps to attract and retain talented employees, promote a positive work environment, and ensure the safety and well-being of all staff members.

The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements:  Correctional & Probation/Parole Officer Certification.
• The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction PREA Hiring and Promotion Prohibitions.
• Per NC General Statute 143B-972.1, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”). This is in addition to submitting fingerprints during the application process.
• If you were ever charged with a criminal offense at some point in your life, you will be required to provide certified and true copies of warrant(s) and judgment(s) for each offense (other than a minor traffic violation) as a condition of employment, even if documentation and charges have previously been reported to this agency.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help- Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Anchal Mishra at anchal.mishra@dac.nc.gov.