Internal Operations Policy Analyst

This recruitment will close at 11:59 PM on September 25, 2025, or once 100 applications have been received, whichever occurs first. Qualified applicants are strongly encouraged to apply as early as possible to ensure consideration.

Hello, we’re Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow. 

Join us as an Internal Operations Policy Analyst and help shape the policies that keep our organization running smoothly. In this dynamic role, you’ll develop and update internal policies across finance, IT, procurement, and administration—ensuring compliance, clarity, and efficiency. If you’re a strong communicator with a sharp analytical mind and a passion for public service, we’d love to have you on our team.

As the Internal Operations Policy Analyst you will

• Lead the drafting, review, and refinement of internal policies and procedures that impact financial management, procurement, information security, data governance, IT operations, and administrative processes.
• Use your knowledge of laws, regulations and audit standards to ensure policies are compliant and align with best practices.
• Take ownership of maintaining and updating the Finance and IT inventory of policies and provide timely and accurate updates.
• Conduct research on industry standards, regulatory requirements, and peer government practices to inform policy development.
• Analyze and evaluate the impact of policy changes and offer strategic recommendations to enhance efficiency, compliance, and clarity.
• Play a key role in rolling out of new or revised policies by developing clear guidance materials, delivering training sessions, and shaping communication strategies
• Participate in cross-departmental initiatives that require policy development or organizational coordination.
• Be the resource for departments seeking clarity or support in interpreting and applying internal policies.
• Contribute to a culture of accountability by supporting audits, compliance reviews, and operational assessments as needed.

Attributes for success

• Strong analytical and critical thinking skills; ability to interpret complex information and translate it into clear policy language. 
• Knowledge of public administration principles and procedures with emphasis on the legislation, laws, regulations, and policies applicable to finance, information technology and/or central administrative functions. 
• Excellent writing, editing, and communication skills. 
• Ability to manage multiple projects, meet deadlines, and work independently with minimal supervision. 
• Skilled in group facilitation, stakeholder engagement, and consensus-building.

DIVERSITY AND INCLUSION 

At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.   

Learn more about Metro’s Diversity Action Plan

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant. 

Minimum qualifications

• Bachelor’s degree in public administration, public policy, business administration, finance or information systems and, either, a related advanced degree or professional certification and
• Six years of progressively responsible work in policy development, organizational planning, public administration or
• Any combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities.

If this statement is true for you, then you may be ineligible to apply

If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.

Hybrid Telework

Positions designated as “hybrid telework,” meaning you will have the option to work away from the office, with at least 40% of your time spent on-site to support collaboration and team connection. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.

While we’re excited to meet qualified candidates, relocation and travel expenses for interviews aren’t covered.

Like to have qualifications

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.

• Previous experience working in a union environment. 
• Experience writing and updating internal policies and procedures in a government organization
• Knowledge of best practices in process improvement
• Experience collaborating with leaders in internal services such as Finance, Information Technology, and Human Resources
• Project Management Professional (PMP) certification or equivalent project management training/experience 

SCREENING AND EVALUATION

The application packet: The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.

• A completed online application 
• Responses to supplemental questions 

The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.

• Initial review of minimum qualifications
• In-depth evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Testing/assessments (if applicable)
• Reference check 
• Background records check for finalist candidate 

COMPENSATION, BENEFITS AND REPRESENTATON

The full-salary range for this position is step 1. $105,734.64 to step 7. $141,694.69.However, unless a candidate’s qualifications justify, based on the Oregon Pay Equity Act requirements and Metro’s internal equity review process, the appointment will likely be made between step 1. $105,734.64 to the equity range step 4. $122,401.66. 

This position is not eligible for overtime and is not represented by a union. It is classified as a Senior Program Analyst.

Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions. View the classification description.

Questions?

Recruiter: Carrie Gundermann

Email: carrie.gundermann@oregonmetro.gov

Equal employment opportunity

All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.

Accommodation

Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.

Veterans' preference

Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.

Hybrid Telework

Positions designated as “hybrid telework,” meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing teleworking from other locations.
 

Pay equity at Metro

No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do. Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.

Online applications

Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance. 

How to Apply

For tips on how to apply and more information on what the application process looks like, visit Metro’s “How to apply” page. 

Government Jobs

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Metro 

Led by an elected council, this unique government gives all residents of greater Portland a voice in shaping the future and provides parks, venues, services, and tools at a regional scale. We find solutions for our area’s garbage and recycling that protect clean air and water; help plan land use and development to provide jobs and safe transportation; manage local venues that provide a connection to arts and culture and help keep the economy growing; protect 17,000 acres of parks and natural areas, and run the Oregon Zoo, to keep nature close to home.