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Interactive Content Management Partner, Retail Engineering

Apple
Full-time
On-site
Sunnyvale, California, United States
Knowledge Management
This role will create and maintain relationships both internally and with agency partners, monitoring status and ongoing progress of Content Management deliverables for their marketing programs, ensuring the Marcom’s high quality standards are met at every stage. This role will also be responsible for ensuring that Apple and Content Management agency partners are aligned on key performance metrics, enforcing accountability through reporting and analytics, and proactively looking around corners to decrease conflict and risk for Content Management.


  • 3+ years content management experience
  • 3+ years of experience in content planning and content management for digital properties
  • Proficient in multiple enterprise Content Management Solutions such as AEM, Drupal, WordPress, etc.


  • Bachelor’s degree in Computer Science, a technical field or a minimum of 3+ years of relevant work experience preferred
  • 5+ years work experience in agency / design firm
  • Ability to identify strategic needs, lead all aspects of planning with sound business recommendations, and drive alignment with key business partners
  • Deep understanding of the role of company and agency as separate but strong partners
  • Excellent interpersonal, verbal and written communication skills
  • Experience in navigating multiple projects at once within a larger complex business framework
  • Experience navigating large and complex organizations, including gaining access to key stakeholders and successfully managing relationship building dynamics and processes
  • Superior project management abilities
  • Self-starter, self-motivated, self-directed, self-sufficient
  • Strong presentation skills that encompass clear, compelling communications
  • Demonstrated success identifying, assessing, and recommending solutions for CMS issues
  • Proven technical acumen in Content Management Solutions and underlying architecture; advanced experience with AEM front- and back-end a plus