Head of Pro Subscriber Community

Pro subscribers use OpenAI technologies to solve some of the world’s hardest problems. We’re hiring a senior community leader to set the vision for how we build relationships, share learnings, and increase product value for this special community of users.

Leading this effort means:

• Sharpening our understanding of Pro-subscriber segments and their use cases
• Creating vibrant two-way communication channels (newsletter, blog/website, online community spaces, and—eventually—offline touchpoints)
• Contributing to retention, satisfaction, and subscription growth—first in the U.S., then in key international markets

You’ll partner closely with Product Growth, Marketing, Research, and Developer Relations to ensure that subscriber insights flow back to technical teams and that we collaborate to build value for Pro users.