Role Overview As a Customer Success Manager at our client, you'll own revenue growth across a portfolio of contractor accounts. Your goal is to turn great onboardings into long-term, high-value relationships—driving adoption, maximizing retention, and expanding usage over time.
You'll work hand-in-hand with co-founders, sales, and product to create strategic value for each customer while shaping the systems we use to scale the CS function. If you thrive at the intersection of relationships and revenue—and want to help build a business that matters—this is your role.