Has 3+ years of experience as a Customer Success Manager or Account Executive managing full-lifecycle relationships in a technical SaaS environment with multiple stakeholders
Has proven success carrying a quota for renewals and/or expansions, with a strong track record of driving retention and growth
Is skilled at engaging VP- and C-level stakeholders, particularly in Product, Engineering, and QA
Thrives in early-stage startups where adaptability, ownership, and initiative are key
Thinks strategically and connects product value to customer business outcomes