As a Customer Account Specialist, you will have a unique opportunity to be a part of an amazing team working an impactful role supporting Magnet’s customer support, sales, and product license management teams. The primary responsibility will be troubleshooting challenges with customer accounts and licenses, ensuring the customer has a perfect experience when interacting with Magnet and our products. An ideal candidate possesses a passion for finding and fixing issues coupled with being a master sleuth, a relentless puzzle solver, and an independent thinker.