Are you a digital customer success pro who’s energized by solving challenges, improving processes, and helping engineering leaders thrive? Appfire is looking for an At-Scale Customer Success Manager (CSM) to join our Flow team — someone who is organized, data-driven, and passionate about scalable customer success. You’ll support a portfolio of 130+ customers in a one-to-many model, focusing on operational efficiency, customer outcomes, and long-term retention. If you’re a creative problem solver who thrives in fast-paced environments and loves finding new ways to drive impact — this is your role.