AI Community Manager

About Prophecy 

Prophecy is the data copilot company. Fortune 500 enterprises - including the largest institutions in banking, insurance, healthcare & life sciences, and technology - rely on Prophecy Data Transformation Copilot to accelerate AI and analytics by delivering data that is clean, trusted, and timely. Prophecy enables all data users and makes them productive by helping develop, deploy, and observe data pipelines on cloud data platforms. Organizations trust Prophecy for the most demanding workloads, including tens of thousands of data pipelines that deliver massive volumes of data for AI and analytics.

Prophecy is backed by top VCs and investors including Insight Partners, SignalFire, Databricks, and JPMorgan Chase.

About The Role 

Our AI Data Prep and Analysis Platform is an AI-native product that lets analysts go from messy data to insights in minutes. After winning with an enterprise-sales motion, we’re adding a self-serve, product-led-growth (PLG) channel. As development for data, we’re adjacent to AI code editors such as Cursor and Windsurf.

Our PLG motion depends on an engaged, self-supporting community of data analysts who teach—and inspire—each other. You’ll own every touch-point where that community lives (Slack, Gainsight PX in-app Guides, regional meetups) and turn “first-time tinkerers” into vocal champions.

You Will (Optional)

• Grow & moderate the community. Setup and own Slack/Discord, Gainsight PX forums, and social groups; draw more Prophecy participants and rapidly respond to community conversation. Identify and selectively engage with other communities for awareness, collaboration, etc.
• Drive content & events. Publish Q&A threads, office-hour AMAs, and monthly community webinars; co-host meetups in US & India.
• Launch a Champion program. Identify power users, award badges, perks, and early-access betas; spotlight their success stories.
• Enable self-serve success. Curate FAQs, template galleries, and in-app walkthroughs with Gainsight PX.
• Close the feedback loop. Aggregate bugs, feature requests, and sentiment; file Jira tickets and update users when shipped.

Ideally You Would Have (Requirements)

• 3–6 years managing technical or data-tool communities (Slack, Discord, Discourse, or Gainsight Community).
• Proven record growing engagement (e.g., doubled WAU, cut churn) for a PLG AI or SaaS or developer-first product.
• Hands-on with community analytics platforms and basic SQL/Sheets.
• Outstanding written voice—can turn complex data topics into approachable posts, threads, and docs.
• Prior community work in the AI, data, or modern analytics stack space.
• Experience setting up Gainsight PX Guides or in-product tooltip flows.
• Basic understanding of Alteryx or similar analyst workflows.

Benefits and Perks 

• Prophecy covers 99% of employee health insurance and 75% for dependents
• Very competitive compensation
• We offer $200 per month towards wellness, gyms, massages, facials, and more! 
• Celebrate your birthday and anniversary with a day off!
• Flexible PTO 
• Prophecy provides employees with a $500 professional development reimbursement every year
• Company sponsored Long Term Disability and Life Insurance
• FSA/HSA
• Ability to have your fingerprint on an innovative platform
• End-to-end ownership of your projects
• And more!

*Benefits and perks may vary per country

Our Commitment to Merit and Inclusion

At Prophecy, we hire for merit and foster an inclusive culture where people from diverse backgrounds can excel and do their best work. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Prophecy are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and any other protected characteristics under applicable laws.

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